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CANVAS REPLY

Visual Intelligence, across every sector

The right information, in the right format, at the perfect time. For the people who run travel, retail, defence, agriculture, utilities, finance, facilities and logistics.

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Miguel Alvarez

Partner

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A personal note

One engine, built for the way people actually decide.

We are a technology practice first. Our engineers, data specialists, UX researchers and designers work as one team on complex, regulated problems: aviation, retail, defence, agriculture, utilities, finance and the estates and supply chains behind them.

Every sector has the same problem in a different uniform. The data exists. It sits in too many systems, and it reaches the people who decide as a report, too late and without context. So we built one engine: living 3D twins of real places, fed by live data, with simulation running behind them and a copilot that answers in plain English. Then we tune it to each sector and each role.

Our aim is simple. Build robust, measurable experiences that make the most of every medium, instrumented against the KPIs that matter to you, and deployed in the environment you choose.

— Miguel & the Reply team

Explore our offering

The problem

Every organisation is data rich, and the people who make the decisions still cannot see what matters in time

A terminal, a store estate, a fleet, a farm, a water network, a portfolio, a campus, a depot: each one runs on thousands of moving parts, and most of that picture reaches decision makers as last month's report. The cost is real. The world's largest companies lose 11% of revenue to unplanned downtime. A defence equipment plan is £16.9 billion over budget. Retailers move £517 billion a year against a moving target. When a leader, a planner or an operator cannot see which asset, which place and which constraint a problem sits in, they cannot act on it. Showing the right things, in the right format, at the right moment is not decoration. It is what keeps operations running, people safe and money where it should be.

The problem

The gap in numbers

What poor visibility costs, and how fast the tools to fix it are arriving, across the sectors we work in.

11%
The cost of downtime

The world's 500 largest companies lose 11% of revenues to unplanned downtime, $1.4 trillion a year. Costs rose 62% since 2019 even as incidents fell.

$183bn
Digital twins go mainstream

Gartner projects that the digital twin market will cross the chasm in 2026 and reach $183 billion in revenue by 2031, with composite twins the largest opportunity.

£16.9bn
Budget pressure in defence

The UK equipment plan for 2023 to 2033 was forecast at £305.5 billion against a budget of £288.6 billion, the largest gap since the plan was first published.

£517bn
Retail at scale

Retail sales in Great Britain were worth £517 billion in 2024, across 2.6 million jobs and 304,560 businesses, so every store, shelf and warehouse decision is made against a moving target.

£170bn
Logistics keeps moving

The UK logistics sector generates £170 billion for the economy and employs over 8% of the workforce, across roads, ports, depots and warehouses.

$8.4bn
Spatial computing arrives

EMEA spending on augmented and virtual reality will reach $8.4 billion by 2029, growing 16% a year, as headsets move from the demo room into daily work.

Our solution

One reusable engine that turns any data into living, interactive twins of real places, so leaders, planners and operators in any sector make the right decision, faster.

OUR SOLUTION

The same framework, tuned to each sector and each role

Decisions are made at every level: the boardroom, the control room and the floor. The framework understands what each person is responsible for and serves them exactly what they need, in the format that fits the moment, whether that is a map, a 3D twin, a simulation or a headset.

What the framework gives you

  • Browser 3D and photoreal earth: real cities, sites and buildings, with no install and no special hardware
  • Exact twins built from plans, photographs, video and LiDAR scans, inside and out
  • Live feeds from sensors, tracking, transactions and enterprise systems on the asset they belong to
  • Simulation in the background: rehearse a rota, a route, a maintenance window or a layout before you commit

Enterprise · Site · Asset

  • Explainable algorithms: every recommendation shows the data and the rules behind it
  • A copilot that answers questions in plain English from the live twin, and guided modes that walk a board through the story
  • Mixed reality: the same twin on a laptop, a handheld or a headset, with data on the physical object
  • Your design system, your cloud: every screen unmistakably yours, deployed where your data lives

Our solution

From reports to a living picture of the operation

  • Start with the question, not the report

    Let a leader begin with what they need to know, such as which site, store, asset or route is at risk today, and see why.
  • Make the whole operation visible

    Live maps and 3D twins show every site, fleet and building in context, so people see the pattern instead of hunting for it.
  • Design for how decisions are made

    Drill from enterprise to site to asset, with shared views for the board, the planner and the person on the floor looking at the same truth.
  • Rehearse before you commit

    Simulation runs in the background: test a rota, a delivery plan, a layout or a maintenance window in the twin before it happens for real.
  • Build on what already exists

    Integrate with the ERP, asset, planning and operational systems you already run, in your cloud or on your premises. No rip and replace.

Case study · Defence and critical engineering

From the order book to the live air, sea and cyber picture

A five-module command centre for a defence and aerospace enterprise. Leaders move from group performance to the programme portfolio, the national industrial footprint, a live multi-domain picture with 3D air and naval assets over a photoreal city, and a cyber and electronic warfare operations room, without leaving the screen.

  • Multi-domain picture: air, surface and unknown tracks over the UK, with radar coverage and replay of the last 24 hours
  • Follow the asset: a helicopter chase over photoreal London, with the live picture updating around it
  • Programme portfolio: drill from the order book to the health of a single programme
  • Industrial network: every site on the map, with what it builds and what it depends on
  • Cyber and EW room: a live threat feed and spectrum view beside the physical picture
  • Fleet showroom: real 3D models of each platform with specifications, media and documents

Case study · Retail

A whole store as a twin, with the rota simulated behind it

A grocery store rebuilt in 3D, level by level, with shoppers moving through it and colleagues on shift. Managers see sales, queues, stock and labour on the floor where they happen, then run the manning simulation to test a rota against forecast demand before they post it.

  • The store in 3D: aisles, tills, back of house and the people in it, to scale and explorable
  • Demand to manning: hours follow forecast sales by hour and by department, with the trade-offs shown
  • Simulate the shift: test a rota, an absence or a delivery slot and watch queues and gaps respond
  • Explainable: every recommendation shows the demand curve and the rule behind it
  • Guided tour: a narrated walk-through that takes a regional manager through the story in minutes
  • From one store to the estate: the same model rolls up to every branch on the map

Case study · UK Agri-Tech Centre

A working farm as a live twin, from sensors to mixed reality

The South West Dairy Digital Twin, built with the UK Agri-Tech Centre. A real working farm is modelled building by building, fed by live sensors, with a copilot that answers questions about the herd, energy and environment, and a mixed-reality view in a headset. The same pattern fits a plant room, a warehouse or a ward.

  • The whole site in 3D: buildings, equipment and livestock, to scale and explorable
  • Live sensors: environment, energy and animal data on the asset it belongs to, not in a separate system
  • Status at a glance: every building, and every cow, coloured by condition with the detail one click away
  • Ask the twin: a copilot that answers in plain English from the live data
  • Mixed reality: step into the twin on a headset and see data on the physical object
  • Proven with a real operator: running on a working site, with real data, for the people who manage it

Case study · Logistics and supply chain

From the network to the yard, inside and on the road

Stock and supply command for a national network of sites, shown here for a trade supply business. Every site sits on a live map, then the view drops onto one real yard in photoreal 3D with live bin-level inventory over the actual racking, steps inside, and follows the loaded truck out to the customer.

  • Network cockpit: stock value, availability and risk across every site at a glance
  • Estate on the map: each site sized and coloured by what needs attention
  • Photoreal site: live bin-level stock drawn over the real bays and buildings
  • Step inside: racking, trade counter and goods-in, all driven by the same stock model
  • Fleet and cargo: follow each vehicle on real roads and see what is loaded on it
  • One data model: the number on the board, the bay on the ground and the pallet on the truck are the same record

How we work

Any data, from any source, in the format that fits the moment

Every sector runs on fragmented systems: operations in one place, assets in another, transactions, sensors and documents somewhere else. We integrate them through a governed data layer and engineer the experience people actually see, so an operator acts from one view and the board sees the whole picture. We never need a perfect dataset to begin.

What we build from

Plans and models: CAD and BIM, floor plans, general arrangements, scanned drawings and legacy paper plans.

Pictures, video and scans: photographs, walk-through footage, photogrammetry, LiDAR point clouds and Gaussian splats, captured as built.

Live and transactional data: sensors, tracking, tills, bookings, work orders, stock, rotas and schedules from the systems you already run.

Open data and imagery: photoreal earth tiles, mapping, satellite and aerial imagery, weather, traffic and public datasets.

How we deliver it

Browser 3D on a photoreal earth: real-time rendering with no install, from the whole country to a single shelf, deck or stall.

A view for every role: the board, the planner and the person on the floor or in the field, all reading the same data.

Simulation, copilot and guided modes: test a plan in the background, ask the twin a question, or let it walk a new joiner through the story.

Deployed where your data lives: your cloud, your premises or a sovereign environment, on open standards, with audit and access control built in.

Executive summary

From last month's report to confident decisions on the ground.

The problem

Every sector has the data. The people who decide cannot see it in time, in context.

$183bn

Digital twin market revenue by 2031, as the tools to fix it go mainstream: Gartner

The solution

One reusable engine: living twins, simulation, explainable algorithms, a copilot and mixed reality, tuned to each sector and role.

The outcome

Fewer surprises, faster decisions, and results measured against your KPIs, from the first proof of concept.

11%
of revenues
The world's 500 largest companies lose 11% of revenues to unplanned downtime, $1.4 trillion a year. (Siemens, 2024)

Our solution

Three layers of capability: from proof of concept to live

Proof of Concept

Prove the idea with real or representative data in weeks, not months.

Proof of Concept

  • Discovery with leaders, operators and stakeholders
  • Data, systems and security audit
  • UX research and journey mapping
  • Interactive prototype on real or synthetic data
  • Success measured against agreed KPIs

Pilot & Build

Turn the prototype into production-grade software with a live pilot.

Pilot & Build

  • Integration with your operational, asset and transactional systems
  • Design system and accessible component library
  • Secure architecture in your cloud or on your premises
  • Automated testing and CI/CD pipelines
  • Pilot with one site, store, fleet or programme
  • Usage analytics and audit trail

Live & Scale

Deploy into live environments and grow across the enterprise.

Live & Scale

  • Production deployment with monitoring and support
  • Performance, security and resilience hardening
  • Roll-out across sites, regions and channels
  • Continuous optimisation from usage data
  • Integration into your platforms and roadmap
  • Knowledge transfer to your teams

What's next

Initial Proof of Concept

A first step that puts a working twin in front of your teams: your enterprise view and one site, store, fleet or asset, built with your data.

Discovery & PoC

A low-risk engagement to design and prove the experience for your teams, then shape the path to pilot and live deployment from what we learn together.

  • Discovery workshops with leadership, operations and data teams to understand how decisions are actually made
  • Technical and security audit of the data, systems and interfaces available to power the experience
  • UX and visual design of the enterprise view and one site, store, fleet or asset twin, built for the people who will use it
  • A working proof of concept on real data, or on a safe synthetic sample where data is restricted
  • Testing with leaders, planners and operators, capturing feedback and quantifying the impact on your KPIs
  • Recommendations, target architecture and a roadmap for pilot, live deployment and scaling